The Role of Demographics: What Product Developers can Learn from Four Loko

Chances are that if you are under the age of 25 or regularly watch any of the major news networks, the name Four Loko is at least familiar to you.  If you need a refresher, Four Loko is perhaps the worst tasting mass produced alcoholic drink designed specifically for one and only one purpose, to make people go… Loko. I’ve smelled it and if I think it smells bad (thank you very much organic chemistry for destroying my sense of smell), it must be awful.  I’ve honestly smelled road kill that appealed more to me.  But enough of my critic on the smell;  Turns out that if you mix an an 11% alcoholic drink and pump it fun of caffeine, it really leads to people going Loko!  Add in the fact that it sells for $3 and is targeted to college students… even the most naive person can guess the outcome.

That being said, Four Loko can also be apply described as a highly successful product design with dead on advertising and marketing campaigns.  By now you might be asking yourself, “Why Brian, you tell me this awful product exist and that no-one in their right mind would ever consume it… but then you tell me it’s awesome… are you off your meds?”  First, I’m not on any meds (my quirkiness is all-natural thank you very much) and secondly, yes, that is exactly what I am telling you.

“Well Brian, please explain.”  Gladly.

So here we go.

1) Four Loko fills a niche.  It’s unique.

Although introducing caffeine into alcoholic drinks is nothing new (think irish coffee, coffee stouts), the caffeine in the drink has traditionally been a tangential result of mixing the coffee flavor with alcohol.  When I grab a delicious coffee stout, like my current favorite beer (Big Boss Brewing’s Aces&Ates Coffee Stout), I don’t even think to myself, “why this drink contains caffeine!”  I’m not exactly complaining that it has caffeine, but it’s not why I ordered it.

That all changed with the introduction of the now legendary Red Bull and Vodka sometime in the 1990s.  Some ingenious bartender figured out they could mix the two and make a lot of money, but that’s a story for another time.  The point is a new market emerged: caffeine infused alcohol.

And that’s where Four Loko’s creators are genius.  The Red Bull and Vodka is a lovely idea, but even if you make it yourself at home, you are looking at a $3+ drink.  Red Bull isn’t cheap!  And everyone knows that the vast majority of college students are 1) cheap 2) traditionally large consumers of “adult beverages” and 3) hopefully pretty book smart (although I’ve got my questions about that).  But one thing is for sure: students know a good “deal” when it comes to booze.  Look at what beer sales at grocery stores; it’s always the cheapest/volume.  Add that demography specific trifecta together and guess what… a super lucrative secondary market emerges from the caffeine infused alcohol market; the cheap alternative.

2) Four Loko has great self-esteem.  It knows exactly who it is.

If it looks like a duck, quacks like a duck, and walks like a duck, it’s probably a duck.  If you are in the advertising and marketing world, figuring out what your product really is is the greatest thing ever.  I like to call it Core Product Value.  It’s kinda like figuring out what you want to do in life and getting the motivation to do it.  Once you figure out what you were meant to do in life, only the sky limits you.  For Four Loko, it may be a cheap, low class, and a horrible tasting excuse for a drink, but it’s going to be the cheapest, lowest class, and worst tasting drink it can be and feel great about it.

3) Four Loko embraces itself.  It doesn’t try to be anyone but itself.

When Four Loko was being developed, chances are a bunch of marketing pros were working alongside the chemist to figure out how to position the product.  A product may have great value, but without a strong strategy to tap into that value, a product is as good as dead.  Think Coca Cola or my favorite, the Volkswagen Beetle: without dead-on marketing and advertising, those products would not have developed as they did.  Four Loko’s advertising and marketing strategies have done remarkably well.  Visually, the packaging is instantly recognizable and if you say the name Four Loko to the target demographic, it taps deep into consumer’s emotions.  It’s got brand personality and has developed exactly the kind of reputation it deserves: it’s cheap, full of caffeine/alcohol, and offers drinkers exactly what they want.

Sometimes It’s A Good Idea Not To Use The First Name That Comes to Mind

Oh how I love Portland, Oregon.  Clean air, beautiful landscapes, and a unique, never boring culture.

I also do a lot of work in the advertising, marketing, and brand development industry.  I’m all for unique and alluring names, but this one…  this one takes the prize.  I snapped this one day while I was about to cross one of the bridges from the Eastside into the Westside of Portland.

Getting Creepy: Photo Shoot #2

Sometimes perseverance really does work.  And it doesn’t hurt to have a little luck too.  Well for the latest chapter of the fashion shoot, both worked out wonderfully.  I got access to the Arboretum and the rain stayed away.  It was miserably hot, but this is the south.  Heat and humidity…  what’s new?

The arboretum is everything I hoped it would be and more.  We really could not have asked for a better place to shoot.  So I’d really like to take a moment and thank the owner.  The arboretum feels like a very personal project for him and I really appreciate his willingness to allow us to shoot.

Our goal for the whole shoot is to capture a darkness.  And what better place to capture it than an arboretum full of gargoyles and unique statues!  If you know the designer, it makes sense.  A Femme Fatale theme oozes from the whole collection.   I’m hoping my editing skills are up for the challenge!  Take a look at these ROUGH examples (click the photo and no… I’m nowhere near final edits!).  It’s kinda scary, kinda seductive, kinda… I like.  I can’t wait to work on this project more.  It’s totally bad ass.

Oh Photography… I could do this as a Profession!

Pro Photography is a crazy industry.  Once you’re in, you’re good to go for the most part.  It’s all about networking, being adaptable, and most importantly… being reliable.  And that doesn’t just mean being on time and keeping to deadlines: it’s about producing reliable work that suits the client’s exact needs.  Having your own vision and ideas about a client’s project is wonderful, but being a professional is about helping your client take their idea and making it real.  In other words, it’s great to have a creative vision, but be careful how far you express it when you are being paid by a client to follow their vision.  In fact, take that vision and drive and use it in your own personal projects.  If it’s good work, you seriously increase your chances of people hiring you specifically for your vision!  (Yes, that’s a hint)  Once you get that big break, you are golden.  If I ever get mine, I’ll be sure to write something about it.  That will require a day… no…. week of celebration.  For the second, I’m just happy to work when I get the chance and gain experience.  After all, I’m totally about being a creative director at an advertising/public relations/etc firm.  That’s more on the planning/leadership side, but from experience, the best leaders come from the trenches.

Well, I recently made a little investment in some new camera equipment and I’m in love with my Nikon D300.  It does things I only dreamed of and the control it offers me…  wow.  I know full frame bodies are the future and there is a D300s, but I’m not convinced the D700/D3 are really worth the extra cost.  And the D300s…  don’t waste your money.  In fact, buy a used D300 (be careful though!) and send me the extra money!  But I will say one thing about the rumored D7000… that actually is a nice deal.  It’s DX, but at 16ish Megapixels and a CMOS sensor, this thing sounds like a suped up D300.  Regardless, right now, I think I’ll focus on new lenses.  After all, a good lens on a entry level DSLR will trump even the best of DSLR any day when you use stock lenses.  And yes, I’m easily bribed with camera gear.

This weekend I spent Sunday afternoon with two of my favorite people in the world attempting to do some fashion photography.  I was approached a few weeks ago to help out with the project and of course I wanted to do it.  Ever since I got to see the inside workings of Fashion Week last September, it’s kinda become… dare I say it, a pseudo-interest.  It’s a very cool industry and I’ve been extremely lucky to befriend some seriously talented people working in the industry.  What draws me to them is their pure passion for what they do and how they have turned that passion into a successful life, not just a job.  Very few people manage to do that and it’s something I really admire and aspire to achieve.

So back to the photo shoot.  It was so much fun and I’m totally thrilled to continue with it.  Photography is often extremely challenging (weather, lighting, the personalities involved), but this was anything but.  It’s a great feeling when you find yourself in a situation when everything clicks.  I can’t wait for round two…  an overgrown garden filled with creepy gargoyles.  Well, after I get permission from the garden’s owner (already in the works!)

What’s Brewin’ Today? Revisiting the Tea Card Idea

Remember the Tea Card Idea from a few months ago? Well, I’ve been working on it and I’m looking at printing options right now. It’s dual layered with a black paper back and a white paper top layer. Not only does it add a nice effect, it makes printing much easier. I’ve looked around for info/pricing for white-on-black printing and it’s not cheap. BUT! I’ve got a better solution. I’ve found a place that does laser cutting and I think I can have them cut plastic templates that allow me to do the exact same thing myself. More on that to come… I’m waiting on their thoughts/estimate. And of course, if anyone has experience/ideas, please add a comment below/email me/etc. So here is the latest group of layouts.

Noticing the New in Something Old Part II

Along with stumbling upon the key wall mentioned earlier, downtown Wilmington is filled with empty buildings currently being gutted and refitted for modern use.  It looks like the city is following its cousins Charleston and Savannah in re-connecting with its rich architectural history and fixing the architectural jewels it possesses instead of tearing them down.  Score one for history!  I don’t know a huge amount about Charleston’s historical preservation foundations and societies (other than they are long standing influential groups), but Savannah has been at least partly saved by SCAD’s Department of Historical Preservation.

During a visit there last October, I ran into a few members of the department and asked them about their thoughts on SCAD’s roll in re-vitalizing Savannah.  After a brief, but enjoyable conversation, they summed up the school’s role in one sentence: “SCAD is Savannah, and Savannah is SCAD.”  As a Chapel Hillian, that hit home.  UNC isn’t just a part of Chapel Hill, it’s the reason the city exist.  And just if you didn’t know, Savannah is a rough and raw city.  It’s not all live oaks, picturesque squares, and antebellum mansions.  A lot of the city is screaming for preservation/restoration.  Luckily, the city is taking steps to reclaim its history.

Ellis Square Timelapse Savannah, Georgia from andy young on Vimeo.

Boarded up Building in Wilmington, NC

Thanks to having an architect/urban planner as a sister, I’ve developed some basic knowledge about what makes a city work and how cities can take the buildings of yesterday and convert them into sustainable buildings for the future.  Wilmington is taking the right steps forward and looks to have a bright future.  And on a side note as an advertising/marketing person, I love the idea of painting a shop on the boarded up entrance of this building.  I wonder what’s going to take up this space?!?  I really wanted to grab some shop lights/scaffolding, attempt to look legit, and add some color to the paintings!

What’s Brewin’ Today? Part IV

Today I attempted to work on some photo ideas, but nothing really screamed “Awesome” to me. It’s a combo of not having access to a light kit anymore and it’s a first draft. As a result, I just want to put out some “test” ideas and see what responses I get. I have always been horrible at editing my own work. Anyway, here are a few ideas I have been playing around with. Hopefully something will spark some interest. Photography is a process to me and I like to grow on my prior attempts. Those of you who know me well know my jaw dropping tendency to “finish” a project and decide to scrap it and start over. As this is a draft, ignore the lack of photo editing and color/grain issues. This was shot with horrific lighting and at ISO 800. I am shooting digital, but still… ISO 800. I know and I am really missing my access to photoshop… a lot. I may try using GIMP, but I think I will have access to CS4 pretty soon. YEAH!!! My goal is to create something that points out the difference in tea bag shape and how that makes the PG Tips bag pretty unique in an industry saturated by similar products.

As a theme/slogan/goal: “Look at your brand at a new angle”. Too Cheesy?

What’s Brewin’ Today? Something “Caffeine Free”

For most people, having a base heart rate of 60 beats per minute is something to be proud of. For me, I tend to be down somewhere in the low 40s or high 30s. It’s one of the lovely benefits of riding a bike something like 150-200 miles per week. Today I woke up and counted a heart rate of 55 beats per minute. That is probably not a healthy sign, but you have to die from something. I’m going out with coffee in my hand.

Well, my room is littered with all kinds of tea. Research. It’s very important and the great part is I get to mix my caffeine addiction with my photography addiction in the near future! I do that anyway, but this time, I have a little more of a purpose. I have what I hope is a clever promotional ad planned out in my mind and the photography session is on my list of things to do for Thursday. I’ll see how it goes and hopefully play around with that over the weekend.

Today I worked on a draft for a container for my tea cards. I figure I want to enter the business of branding products and product packaging is a very important aspect to managing a brand’s identity. After all, the packaging of a product is the first “real” experience a consumer experiences when they actually interact with a product. And it is also important to note a visually stunning and unique package appeals to our senses. We  use are senses to judge our surroundings after all!  There is a good chance that if something looks good, it is going to contain something that really is good. It is also a great way to make your product unique. Take for example the bottled water industry. There are countless choices, but almost all come in very similar packaging… generic plastic bottles. That is except for a few premium choices. A good example is the Norwegian premium water known as Voss.  They also package wine in the same way.  Yeah Wine!

Last time I checked it cost something like $4 for a 750 ml etched glass bottle. I have to admit, I have bought a bottle just to try and I suggest you spend your money elsewhere. It is marketed as “Pure Norwegian Water.” If you want “pure water,” I suggest you invest your hard earned money into distilled water. It is roughly $.79 per gallon and taste pretty much the same. That is unless I am managing the brand’s advertising identity. In that case, it’s worth $10 per bottle and you should buy it. That is a savings of $6 per bottle right?

Well, the visually appealing look of Voss Water is what makes it worth $4 per bottle. It takes a bottle of water and makes it into something different. When you consume Voss you are not consuming water, you are consuming a brand and that says a lot about who you are. Alcohol companies like Grey Goose attempt to do the same thing with their aesthetically appealing bottles, but unlike water, there is a little more of a difference. They also employ a host of other marketing tactics like celebrity endorsements and so forth. Water companies also employ a variety of marketing tactics, but not at the level of alcohol distributers. Regardless of the product, its packaging is vital in expressing its brand identity.

That is what I hope my business card idea does for me. Here is my idea for “product packaging.” As I am making functional tea bag cards, they need to come in something right? Well, the idea is if a client comes to me and seems like a good potential customer, I will send them back home with a box of tea. Unlike other business cards, mine hopefully becomes part of the office kitchen or personal stash of the potential client. From experience, I have noticed people like a good cup of hot tea while they are working. Four years of going to a top ranked school and that’s what I learned. Haha. More importantly, my cards act as a memory stimulant in two ways. There is the obvious… caffeine… plus they put my name out there every time someone gets a tea bag. Even if they do not actively see what is on the tea bag, it acts to remind potential customers of my name and hopefully makes me look unique. After all, if you are trying to sell your product, it might be a good idea to go with the person who can sell themselves as a product. It also does not hurt to put you name out there “in mass.” Traditional business cards really work once, mine works multiple times.

What’s Brewin’ Today? The next cup of course!

Who says research can’t be fun?

Well it can be. After something like 100 cups of tea and a lot of trial and error, I have made what I hope are some improvements to my business card idea. See for yourself!

Part of what draws me to the idea of using a tea bag for my business card is the integration of product design and advertisement. A product’s design naturally defines the product as a useful physical object, but at the same time, part of what defines a product is the experience you get when you use it. Good Advertising identifies those types of product details and exploits them. That is easily enough to understand if you are talking about something like a coffee maker where ergonomics is the main issue for the designer, but really good designs are multi-dimensional. Yes I am aware most people think a coffee maker is just a coffee maker, but good designs do not “just work”, rather they “work better” than competitive designs. Just imagine two coffee makers that make identical cups of coffee, but otherwise differ in programing, physical design, and what have you. I do not know about most people, but I like things that just “work better.”

That is where it gets complicated making a business card. The function of a business card is not really defined by its physical usefulness outside the issue of making a card that is convenient, aesthetically pleasing, and memorable as a physical object. I loved the idea about making a carbon fiber card, but theory and practicality do not always mix. No biggie, just a fact of life.

So what defines a really good business card? I am sure everyone has their own unique answer, but I think I can answer my first question with its own question: Is it uniquely memorable? After all, a business card ultimately acts as a networking device. It is the original Facebook/Myspace/LinkedIn. It simply connects people and provides a means to remember a face and organize connections. After that, does anyone really care? So what makes a business card “uniquely memorable?” In my case, it is the fact people connect me with my never ending cup of tea/coffee. That is who I am and as a result, my card will hopefully cause some neurons to connect and lead to an association. It is the “This is different… oh! I remember this person” feeling. From there, I hope my design and other work speak for itself

Well, I will continue to work on my idea and expand on what was working in the next draft. Along with idea of a tea bag, I think I will build a box for my “brand” of tea! And why not some more varied print media too? In my highly caffeinated research sessions I kept noticing the shape of tea bags. In particular, the PG tips bag. It is triangular and unlike any other bag. Like me, it “brings a new angle” to tea bags. Well, I have some ideas about how to play with that.